Overview

This policy explains our packaging, shipping, and delivery processes for physical orders.

Order Processing

Orders are processed after payment confirmation. Preparation times may extend during busy periods or holidays.

Shipping Options

We collaborate with trusted couriers and postal services, offering reliable shipping and tracking choices.

Expected Delivery

Domestic deliveries typically take 5-14 business days. International shipments may vary from 10-21 days due to customs or carrier factors.

Shipping Restrictions

Certain regions may have product restrictions. Accurate shipping addresses must be provided by customers.

Handling Lost or Damaged Goods

Report lost or damaged items promptly. We will cooperate with carriers to address issues, offering replacements or refunds as necessary.

Customs Duties

International buyers might be responsible for any customs duties, taxes, or processing fees.

Proof of Delivery

Once carriers confirm delivery, responsibility transfers to the recipient.

Policy Changes

Shipping terms may be updated as necessary. The latest terms will always be available here.